Castellan Consulting: Empowering Property Managers with Expert Guidance
In today’s fast-paced and constantly evolving real estate landscape, managing properties has become more complex than ever. Property managers are expected to balance legal compliance, legislative changes and owner expectations—often under significant pressure. Andrew Nguyen and Robert Gallo, founders of Castellan Consulting, recognised these challenges firsthand and set out to create a solution that would empower property managers to navigate the complexities of their roles with confidence and expertise.
A Need for Clarity in Property Management
Over our combined 30+ years of experience in the real estate and legal sectors, we consistently observed a gap in the level of support available to property managers, particularly when it came to understanding the nuances of the Residential Tenancies Act (RTA) and representing owners in VCAT hearings. Many professionals were struggling with compliance issues, handling notices, rent increases, or even defending against claims. The need for specialised, practical guidance was clear—and so was the lack of accessible, comprehensive and high-quality training in these areas.
We realised that property managers didn’t just need legal advice; they needed a partner who could break down complex legislation, offer real-world solutions, and equip them with the professional tools to navigate through the processes that were vital to their success. That’s where Castellan Consulting comes in.
Our Mission: To Simplify, Educate, and Empower
We founded Castellan with one clear mission: to simplify the complexities of property management and educate and upskill professionals on best practices, while empowering them to take control of their careers. Whether it’s providing expert guidance on VCAT procedure and hearings, reviewing rent increase notices for compliance, or offering in-depth training on the RTA or how to become a winning advocate in VCAT hearings, Castellan Consulting is here to make property management simpler, more effective, and stress-free.
We believe that with the right support, property managers can focus on what they do best: providing exceptional service to tenants and owners, without worrying about the legal challenges lurking around the corner.
Specialised Expertise from Industry Leaders
Our backgrounds uniquely position us to offer this specialised support. Andrew Nguyen has been a real estate business owner and property manager for over 10 years, combining his practical experience with a deep understanding of the law having previously been a lawyer. Robert Gallo is a practicing barrister with extensive experience in civil and commercial law, particularly within the property sector. Together, we provide property managers with the best of both worlds—legal precision and hands-on management expertise.
More Than Just a Consultancy: A Partner in Your Success
At Castellan Consulting, we’re not just offering advice or ticking boxes. We’re offering a partnership. We are dedicated to understanding your unique challenges and providing personalised solutions that help you succeed. We designed our services to be practical, accessible, and adaptable to the evolving needs of property management professionals.
Looking Ahead: What’s Next for Castellan Consulting?
We’re committed to helping property managers stay ahead of industry changes and succeed in an increasingly competitive marketplace. That’s why we’ve launched initiatives like our Rethink What You Know About the RTA speaking tour, where we’ll travel across Victoria sharing actionable insights and strategies with property managers to help them stay compliant and competitive, and our upcoming long-form training programs in the RTA, VCAT Act, associated legal framework and Common Law principles that weigh upon the operation of the RTA, civil procedure principles, and industry best practice in case preparation and tribunal advocacy.
