Castellan News & Blogs
Your Source for Expert Advice, Industry Insights, and Property Management Updates

The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence. Also available on Apple Podcasts, Spotify and Amazon Music.

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Andrew Nguyen Andrew Nguyen

How and When to Request Written Reasons from VCAT

Navigating VCAT hearings can be challenging, and understanding your rights is crucial, especially when it comes to requesting written reasons for a decision. Under section 117(2) of the VCAT Act, property managers can request written reasons for a Tribunal decision, but in residential tenancy cases, timing is everything. Requesting these reasons before or during the decision notification is vital, as late requests may not be accepted.

Why is this important? Written reasons can clarify a Tribunal's decision, guide future appeals, and help set legal precedents. At Castellan Consulting, we help property managers protect their clients' interests by ensuring they understand and utilise these rights. Read more on our website for tips on navigating the VCAT process effectively.

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Andrew Nguyen Andrew Nguyen

Common Pitfalls in Rent Increase Notices

Rent increase notices are essential for property management, but even small errors can lead to costly disputes or invalidation. In this blog, we explore the most common mistakes property managers make when issuing rent increase notices in Victoria, from failing to provide the required 60 days’ notice to using the incorrect notice format. With practical tips and case examples, Castellan Consulting helps you avoid these pitfalls and ensures your rent increases comply with the law.

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Andrew Nguyen Andrew Nguyen

Lessons from the Supreme Court: The Importance of Properly Issuing Notices

Issuing a Notice to Vacate is a fundamental responsibility for property managers, but even minor errors can have serious consequences. In the landmark case Smith v Director of Housing [2005], the Victorian Supreme Court ruled that a defective notice led to the dismissal of an eviction case. This decision has since influenced how VCAT handles not just Notices to Vacate, but also Notices of Entry and Rent Increases under the Residential Tenancies Act.

In this blog post, we explore the critical lessons property managers need to learn from this case—highlighting why accuracy and strict compliance with the RTA are essential. Don’t let a minor error cost you big in VCAT.

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Andrew Nguyen Andrew Nguyen

Castellan Consulting: Empowering Property Managers with Expert Guidance

In today’s ever-changing real estate landscape, property management has become more complex than ever. Legal compliance, legislative changes, and owner expectations add immense pressure on property managers. Seeing these challenges firsthand, Andrew Nguyen and Robert Gallo founded Castellan Consulting—a consultancy designed to simplify the complexities of property management. With over 30 years of combined experience, they aim to provide expert guidance on the Residential Tenancies Act (RTA), VCAT proceedings, and more, empowering property managers to thrive with confidence and expertise.

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